What must a unit do if it fails to meet the 95% accuracy for two consecutive counts?

If a unit fails to meet the 95% accuracy for two consecutive counts, completing a wall-to-wall inventory is the necessary step to ensure a thorough and comprehensive reconciliation of inventory records and physical items. A wall-to-wall inventory entails counting all items within a space, allowing the unit to verify and correct discrepancies in their inventory records. This process not only provides a clearer insight into what is physically present but also helps in identifying and understanding the root causes of discrepancies, which may include issues like misplacement, recording errors, or unaccounted items.

By conducting a wall-to-wall inventory, the unit is taking immediate and decisive action to restore integrity and accuracy to their inventory management system. Other options, while potentially relevant in different contexts, do not address the need for a complete and detailed reassessment of all inventory items, which is essential for recovering from sustained inaccuracy in inventory management.